When the library is closed, can I still return my books?
ben2023-02-22T10:25:35+00:00Yes, you can return your books at the book drop point.
How long does it take to order a book from another library?
ben2023-04-19T09:03:15+00:00Books can be requested from another library in the City of Southend free of charge but for books ordered via SELMS(our partner libraries outside the City of Southend for £3.00 per request). Timescales depend on the reservation process, searching for the books and transporting them to the chosen library.
I am unable to access printed books. How can you support me?
ben2023-02-15T15:45:27+00:00The Access card is a support card that offers free access to audio books. Please ask staff for further information.
Is the late fee still applicable?
ben2023-02-15T15:43:53+00:00The loan period is 3 weeks. A late fee is applicable at 20p per day.
Can I renew my books?
ben2023-04-19T09:03:55+00:00Books can be renewed online at https://southend.spydus.co.uk/, via the Spydus Mobile App and by telephone at any library during their opening hours by calling 01702 215011.
Which libraries can I borrow and return books to?
ben2023-04-19T09:04:28+00:00Southend City Libraries are The Forum, Kent Elms, Leigh-on-Sea, Shoeburyness, Southchurch and Westcliff Library.
Are there any borrowing restrictions on books?
ben2023-04-19T09:04:56+00:00You can borrow up to fourteen items for 3 weeks. Library Use only and FE/HE books are available as reference only and unavailable for loan on a public library card.
