FAQs Archive - Page 2 of 3 - The Forum Southend-on-Sea

Are there books we can choose in other languages?

ben2023-02-22T10:24:54+00:00

We have a variety of resources for adults and children, dual language books, transparent languages online and language books customers can search and reserve books free of charge whilst in the library or via https://southend.spydus.co.uk.

Are there books we can choose in other languages?ben2023-02-22T10:24:54+00:00

How does the home library service work?

ben2023-04-19T09:00:55+00:00

Home Library Service volunteers can deliver books to your home for free if you are unable to visit the library. Please contact Librarydevelopment@southend.gov.uk for further details.

How does the home library service work?ben2023-04-19T09:00:55+00:00

How long does it take to order a book from another library?

ben2023-04-19T09:03:15+00:00

Books can be requested from another library in the City of Southend free of charge but for books ordered via SELMS(our partner libraries outside the City of Southend for £3.00 per request). Timescales depend on the reservation process, searching for the books and transporting them to the chosen library.

How long does it take to order a book from another library?ben2023-04-19T09:03:15+00:00

Can I collect recycling sacks, black refuse sacks and garden sacks at the library?

ben2023-02-15T15:49:25+00:00

Recycling sacks are available at all libraries whilst stocks last and are free. We do not stock black refuse sacks. Gardens sacks can be purchased at all branches.

Can I collect recycling sacks, black refuse sacks and garden sacks at the library?ben2023-02-15T15:49:25+00:00

I am unable to access printed books. How can you support me?

ben2023-02-15T15:45:27+00:00

The Access card is a support card that offers free access to audio books. Please ask staff for further information.

I am unable to access printed books. How can you support me?ben2023-02-15T15:45:27+00:00

Is the late fee still applicable?

ben2023-02-15T15:43:53+00:00

The loan period is 3 weeks. A late fee is applicable at 20p per day.

Is the late fee still applicable?ben2023-02-15T15:43:53+00:00

Can I renew my books?

ben2023-04-19T09:03:55+00:00

Books can be renewed online at https://southend.spydus.co.uk/, via the Spydus Mobile App and by telephone at any library during their opening hours by calling 01702 215011.

Can I renew my books?ben2023-04-19T09:03:55+00:00

Which libraries can I borrow and return books to?

ben2023-04-19T09:04:28+00:00

Southend City Libraries are The Forum, Kent Elms, Leigh-on-Sea, Shoeburyness, Southchurch and Westcliff Library.

Which libraries can I borrow and return books to?ben2023-04-19T09:04:28+00:00

Are there any borrowing restrictions on books?

ben2023-04-19T09:04:56+00:00

You can borrow up to fourteen items for 3 weeks. Library Use only and FE/HE books are available as reference only and unavailable for loan on a public library card.

Are there any borrowing restrictions on books?ben2023-04-19T09:04:56+00:00

Can I use a computer?

ben2023-02-15T15:37:26+00:00

Yes, one hour free with a library card.

Can I use a computer?ben2023-02-15T15:37:26+00:00

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